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CUSTOMER SERVICE

BUSINESS TRAVEL:

We boast one of the best professional teams specialized in business tourism. Our team has the necessary information to make
your collaborators’ trip more productive, with the best relation cost/benefit and no concern about transportation logistics and
accommodations. You focus on your business and we will take care of your travel needs.

 

VIP SERVICE:

Another matter of considerable concern is about the special attention to corporate executives. We rely on bilingual professionals (English /
Spanish / Japanese); both specialized in carrying out this kind of service, where a special comfort need arises, and in agreement with the specialist
services, with flexibility and safety.

 

ASIAN SPECIAL DESK (Asian Corporate Service):

LÍDER CORP has a strong expertise in delivering to Asian corporate markets such as the Japanese, Chinese and Korean. Today, there is a solid industrial and commercial presence in Brazil and Latin America. To this end, we have been counting on high and significant investment in technology, as well as structurally strong organizational environment comprised of experienced travel market professionals.

 

LIDER CENTER (Shared Service):

Specialized service in Business Travel with excellent qualified and experienced professionals prepared to carry out quotations, bookings, airline Tickets issue and land transport services (hotels, car rentals, travel insurance):

» Service positions (SPs) set up in the headquarter;

» Operational management service;

» Multilingual experts (Brazilian Portuguese, Spanish, English and Japanese);

» Full shared or dedicated management (Account Manager).

 

DEVOTED LEADER (Customer Virtual Care Desk):

» Staff hired with the right profile for your business. Service positions (SPs) set up in our headquarter;

» Operational management service;

» Fully dedicated customer care professionals;

» Use of discounted corporate rates with suppliers;

» Full shared or dedicated management (Account Manager).

 

LIDER IMPLANT (Service Desk):

» Customer support team implemented in your company’s facilities;

» Local or virtual support supervision;

» In-company specialized support facilitator;

» Telephone service through extensions and requests through customer’s intranet, or through our site;

» Bookings and issues system independent from its administrative structure (head office);

» Use of discounted corporate rates with suppliers;

» Full shared or dedicated management (Account Manager).

 
KIBÔ NO IÊ

Lider Corporate Turismo e Eventos LTDA - EPP  |  CNPJ: 13.520.000/0001-64

Rua Antônio Carlos, 582 - Conj. 6B - Cerqueira Cesar - 01309-010 - São Paulo / SP